【作者单位】1 Human-Computer Interaction Lab, Institute for Advanced Computer Studies and Department of Computer Science, University of Maryland, College Park, MD 20742 2 Human-Computer Interaction Lab, Institute for Advanced Computer Studies and College of Information Studies, University of Maryland, College Park, MD 20742
【出 处】Journal of the American Society for Information Science and Technology
【摘 要】 Due to e-mails ubiquitous nature, millions of users are intimate with the technology; however, most users are only familiar with managing their own e-mail, which is an inherently different task from exploring an e-mail archive. Historians and social ... 更多 >> Due to e-mails ubiquitous nature, millions of users are intimate with the technology; however, most users are only familiar with managing their own e-mail, which is an inherently different task from exploring an e-mail archive. Historians and social scientists believe that e-mail archives are important artifacts for understanding the individuals and communities they represent. To understand the conversations evidenced in an archive, context is needed. In this article, we present a new way to gain this necessary context: analyzing the temporal rhythms of social relationships. We provide methods for constructing meaningful rhythms from the e-mail headers by identifying relationships and interpreting their attributes. With these visualization techniques, e-mail archive explorers can uncover insights that may have been otherwise hidden in the archive. We apply our methods to an individuals 15-year e-mail archive, which consists of about 45,000 messages and over 4,000 relationships. << 收起
