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Your comments are important to me! The impacts of online customer reviews in shopping websites

  • 【作       者】 Ismail Erkan and Abdulaziz Elwalda
  • 【出       处】International Journal of Internet Marketing and Advertising
  • 【年       份】2018
  • 【卷       号】Vol.12 No.1
  • 【页       码】1-18
  • 【   ISSN   】1477-5212
  • 【  关键词  】 OCRs online customer reviews eWOM electronic word of mouth shopping websites purchase intention information adoption model OCRs adoption model.
  • 【  分类号  】025.04
  • 【摘       要】 The aim of this study is to examine the influence of Online Customer Reviews (OCRs) on consumers\' purchase intentions, and to understand the role of attitude on information adoption within the computer-mediated communication platforms. For this purp...
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  • 【文献类型】 期刊
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